Troubleshooting
- Can playtests harm my device?
- I'm having problems with a playtest - HELP!
- My Android Device Says "App not installed"
- "This playtest is paused due to technical difficulties" - what does that mean?
- I'm seeing a "Parsing the Package" error when I try to install a game
- I Can’t Open The APK File On Android!
- The app is saying that I've already completed the qualification test, but I haven't started it!
- The app says that my upload is complete but I haven't received a confirmation email yet
- I've already started recording a longitudinal but on returning to the test I can't continue. It says the playtest is complete - what does that mean?
- Seizure Warning
- Why Am I Ineligible To Register?
- In-Game Payments - Will I need to make any?
- I always find my PlaytestCloud emails too late - how can I ensure I'm getting notified?
- Recording Issues - PlaytestCloud: Be a Playtester app
- Longitudinal Playtests
- Why isn’t my survey submitting?
- TestFlight code requests
- My Playtest Crashed! What Should I Do?
- "Please enter a valid email address" Issue
- 'App can't display over other apps' error