Troubleshooting
- I'm having problems with a playtest - HELP!
- Error messages: Trying to install a game
- Error messages: In the PlaytestCloud app
- Why isn’t my survey submitting?
- PlaytestCloud: Be a Playtester app - Setting up and recording issues
- The app says I've already completed the qualification test - I haven't started it!
- The app says my upload is complete. I haven't received a confirmation email yet
- I've already started recording a longitudinal but on returning to the test I can't continue. It says the playtest is complete!
- I can’t open the APK file - Android
- Longitudinal playtests - overview and help
- My playtest crashed! What should I do?
- My broadcast screen isn't going away (iOS)
- TestFlight code requests
- Seizure warning
- Can playtests harm my device?
- Why am I ineligible to register?
- What is a debug menu?