Troubleshooting
- Why Am I Ineligible To Register?
- What Devices Can I Playtest On?
- Can Playtests Harm My Phone?
- The App says that my Upload is complete but I haven't received a Confirmation Email yet
- Downloading Our App For Android
- My Android Device Says "App not installed"
- I'm having problems with a playtest - HELP!
- I Can’t Open The APK File On Android!
- In-Game Payments - Will I need to make any?
- Recording Issues - PlaytestCloud: Be a Playtester app
- Seizure Warning
- I always find my PlaytestCloud emails too late - how can I ensure I'm getting notified?
- I'm seeing a "Parsing the Package" error when I try to install a game
- The app is saying that I've already completed the qualification test, but I haven't started it!
- I've already started recording a longitudinal but on returning to the test I can't continue. It says the playtest is complete - what does that mean?
- "This playtest is paused due to technical difficulties" - what does that mean?