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Troubleshooting

  • I'm having problems with a playtest - HELP!
  • Error messages: Trying to install a game
  • Error messages: In the PlaytestCloud app
  • Why isn’t my survey submitting?
  • PlaytestCloud: Be a Playtester app - Setting up and recording issues
  • The app says I've already completed the qualification test - I haven't started it!
  • The app says my upload is complete. I haven't received a confirmation email yet
  • I've already started recording a longitudinal but on returning to the test I can't continue. It says the playtest is complete!
  • I can’t open the APK file - Android
  • Longitudinal playtests - overview and help
  • My playtest crashed! What should I do?
  • My broadcast screen isn't going away (iOS)
  • TestFlight code requests
  • Seizure warning
  • Can playtests harm my device?
  • Why am I ineligible to register?
  • What is a debug menu?

Categories

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  • About PlaytestCloud
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