My Playtest Crashed! What Should I Do?
Because the games that we test are still in the middle of development, they might not look or behave exactly as they’re meant to. If you find that the game crashes, just see if you can enter the game again. If the game continues to behave this way then please stop recording and let us know at firstname.lastname@example.org and we’ll try to help!
You can also check out our video about what to do if there's a problem!
We are unable to accept screen recordings of playtests that you have made on your device. This would go against the NDA as you are not allowed to recording the developer's intellectual property. Doing this would also mean that you do not complete any necessary tasks. Please only record the games using designated PlaytestCloud software.
If you have any other questions about being a playtester, please get in touch with our Community Manager using the email above.