Confirming your interview attendance
Confirming attendance for an upcoming online interview is a required step that testers must complete before their scheduled time slot. Please make sure you do this on time to avoid any potential issues.
How to confirm your attendance? ✅
You'll receive an email from us 24 hours prior your session asking you to confirm your attendance.
Important: if you don't confirm your attendance when you receive this email, you'll receive a new reminder 18 hours prior your session and a last one 13 hours prior.
In the email, you'll find a link which will take you to our app. There you'll be asked to start a tech check. During the tech check, we'll make sure your internet, camera, mic and screen-sharing features are all working well. We don't recommend that you skip the tech check, as you won't know if something is not working before your session.
After finishing the tech-check step, you'll be taken to this screen where you confirm your attendance:
After you press "Confirm Attendance", you'll be all set for your next interview!
Important: if you don't confirm your attendance within 12 hours of your session, your time slot will be automatically deactivated and you will be removed from the playtest.
What if I can't make it? ❌
Please cancel the session if you cannot make it, unless you want to make a game developer sad by ghosting them :( . This would also negatively affect your tester profile.
You can cancel the session via the link in the interview invite email or through the confirmation email:
Remember that no-shows and late cancellations reduce your chances of being invited to future playtests.
Got any questions? You can always ask our Community Manager at help@playtestcloud.com