What to do if there's a Problem - Video

Because playtests are often for games that are unreleased or adding new features, there can sometimes be problems with the games. This video shows what you should do if you run in to any problems while playtesting!

Chapters:

00:00-Introduction

00:33-The role of Playtesters at PlaytestCloud

01:05-What to do when you encounter an issue

01:52-Troubleshooting

02:43-Taking screenshots

Important note: Please remember you'll need to have access to the email address you used to sign up to PlaytestCloud, as the only way that we can verify an account ownership is if you contact us from that email address. If you ever lose the access to that email, we won't be able to help you further