Removal of inactive profiles
Once you've signed up to become a playtester, if you do not participate in any tests you've been invited to for two years, we will check in with you to see if you are interested in continuing with us.
If we receive no response, we will automatically delete your profile along with any data that you provided on creating it.
Likewise, if you sign up and then unsubscribe as an unqualified playtester, your account will be removed after two years of being unsubscribed. All data that you provided will be erased.
This is a new, automated process that we are working on as of April 2026.
If you have any further questions about playtesting that aren't covered in our FAQ's, feel free to contact our Community team at help@playtestcloud.com