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Do I always need to record with the PlaytestCloud app?
The quick answer is... no!
If the PlaytestCloud app is needed to record, we will let you know in the email invite. This will normally be written with the Special Instructions at the bottom of the email. You will be guided to the app when you follow the link in the email.
Some of the games you download from us already include recording software, so this will not always be the case. Just follow the instructions and you'll be good to go!
You will be required to use the app for interviews and Live Playtests, as the sessions are held in-app.
Don't forget:
When recording, you're recording your whole screen and therefore any notifications you receive, so it's a good idea to turn on Do Not Disturb. If something comes up and you need to leave the playtest for a short time, that's fine! You can return to it by reopening the app.
If you have any other questions about being a playtester, please get in touch with our Community Manager on help@playtestcloud.com