How Do I Delete My Tester Account?

If you would like to delete your tester account with PlaytestCloud, you are able to delete your profile yourself. All you need to do is head to this page, where you will be able to enter your email address to start the removal process. Make sure that you enter the email address you used to sign up to PlaytestCloud, ensuring that it is written correctly.

Once all of the steps in the process have been completed, all of your data will be removed.

You can also find the removal link at the bottom of your PlaytestCloud profile.

Important note: On entering your email address into the linked page above, our system will send you an email which requires confirmation that you would like to proceed. If you are unsubscribed from PlaytestCloud, you will not receive this. Do ensure that you are subscribed in order to complete the process.

Please remember you'll need to have access to the email address you used to sign up to PlaytestCloud, as the only way that we can verify an account ownership is if you contact us from that email address. If you ever lose the access to that email, we won't be able to help you further

If you have a question that is not included here, you can always ask our Community Manager at help@playtestcloud.com.