I don't want to forget my interview! Can I be reminded?

Of course! We send out reminder emails 3 times before the allocated time slot mentioned in your invite. These will be sent:

• 8 hours before;
• 1 hour before; and
• 12 minutes before.

This final one is set at 12 minutes because we request that you join the interview 10 minutes before the planned time. This is so that you are ready to go when the time comes!

If you're not able to join the interview please let us know as soon as possible at both hello@playtestcloud.com. 

Thanks so much for helping developers and researchers to improve gaming!

If you have any other questions about being a playtester, please get in touch with our Community Manager on help@playtestcloud.com